Welcome to Remnant Space Support! We're committed to providing you with the best gospel music streaming experience. If you have any questions, issues, or feedback, please don't hesitate to reach out.
📞 Contact Information
General Support
Privacy & Security
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Content Creators
🔍 Frequently Asked Questions
How do I create an account?
Download the Remnant Space app from the App Store or Google Play.
Open the app and tap "Sign Up" to create your account using your
email address or Google account.
How do I reset my password?
On the login screen, tap "Forgot Password?" Enter your email
address, and we'll send you a password reset link. Follow the
instructions in the email to create a new password.
Can I download songs for offline listening?
Yes! Premium subscribers can download songs, albums, and playlists
for offline listening. Simply tap the download icon next to any
song or playlist.
How do I cancel my subscription?
Go to Settings > Subscription in the app. Tap "Cancel
Subscription" and follow the prompts. Your subscription will
remain active until the end of your current billing period.
How can I report inappropriate content?
Tap the three-dot menu next to any content and select "Report."
Provide details about the issue, and our moderation team will
review it promptly.
Can I use Remnant Space on multiple devices?
Yes! You can use your account on multiple devices. However, you
can only stream on one device at a time with a standard
subscription.
How do I delete my account?
Go to Settings > Account > Delete Account. Please note that this
action is permanent and cannot be undone. All your playlists and
saved content will be deleted.
What audio quality does Remnant Space support?
We support multiple audio qualities: Standard (128 kbps), High
(256 kbps), and Premium quality (320 kbps). Premium subscribers
can access the highest quality streaming.
💡 Still Need Help?
If you couldn't find the answer to your question in our FAQ, please contact our support team at support@remnant-space.com. We typically respond within 24-48 hours.
You can also check our Privacy Policy and Terms of Service for more information about how we protect your data and the rules governing our platform.